Completely understand and maintain all policies, procedures, standards, specifications, guidelines and training programmes
Achieve company objectives in sales, service, quality, appearance and sanitation of the establishment through the training of employees whist maintaining a positive and productive working environment
Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme
Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis
Address guest issues during service according to company procedure, and report to the Restaurant/General Manager
Understanding of health and safety requirements and managing employee behavior in accordance with the regulations