Facilities Operative

Sub Division: Facilities Management

Location: Gillingham

Contract Type: Permanent

Hours: Part Time - 30 hours - Variable Shift Pattern

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

An exciting opportunity has arisen for a Public Enquiry Officer to act as a direct point of contact between Kent Police and members of the public. This is a highly visible customer-facing role requiring professionalism, integrity, and excellent communication skills.

Job Description

You will provide high-quality customer service while dynamically risk assessing and responding appropriately to a wide range of enquiries, complaints, and sensitive situations. The role is fast-paced and varied, often dealing with unpredictable circumstances while maintaining confidentiality and adhering to data protection and disclo...