Job Description

We are looking for a customer‑focused leader who will take ownership of client relationships, staff welfare, service resilience, and continuous improvement. Acting as the ISS contract representative and key point of contact, the Facilities Manager will drive value for money, compliance, and service excellence across hard and soft FM services.

Key Responsibilities

Lead and manage integrated FM services including planned and reactive maintenance, engineering systems, cleaning, and soft services to agreed standards and SLAs.

Act as the primary ISS representative and trusted point of contact for the client and customer stakeholders.

Build and maintain strong, long‑term client relationships through visible onsite leadership and effective communication.

Ensure full compliance with Health & Safety legislation, embedding a strong safety culture across all services.

Manage contract performance through aud...