Facilities Helpdesk Administrator

Location – Manchester, M3 2LF

Hours – Monday to Friday, 8am to 5pm

Some benefits include:

The purpose of this role is to provide Helpdesk Administration Support, throughout the Nationwide company, for our Engineers, Contract Managers and the Clients. You will be responsible for first point of contact of all phone queries that we receive from our landline and Support Centre Inbox. You will be the main user of the busy Support Centre Inbox and organise accordingly to ensure emails are distributed to the relevant persons.

You will be communicating daily with engineers and deploy them to reactive and planned jobs. You will also be communicating with cli...