Position Overview
Position: Export Customer Service Officer/Executive Salary: up to $3000/$3800
Working Day: Mon-Sat | 9am-5.30pm | 9am-1pm (Alt Sat)
Working Location: Alps Ave (nearest MRT Changi Airport)
Job Responsibilities: - Direct Customer Contact: Excellent, amiable, and trustworthy service is provided.
- After receiving the booking, be sure you give the customer the flight information within the allotted time (one hour).
- When processing the export work order, make sure that the export documents are compliant.
- Apply for the appropriate export permission and expedite the processing of other export customs.
- All calls must be answered within three ringing tones.
- Always keep an eye on the onboard status and notify the customer of any irregularities.
- Good communication between all relevant departments, such as the planning team, operations, warehouse, and traffic.
- Making sure that the app...