Scope:

The WGS planning team supports global enterprise customers running mission-critical ESP solutions on Blue Yonder SaaS platforms.

Due to increased customer adoption of Planning SaaS solutions and growing complexity of integrated architectures, we are expanding the L3 SME support capability to strengthen escalation ownership, solution stability improvements, and service automation initiatives.

You will work closely with:

to ensure stable and scalable solution operations.

Our current technical environment:

What you’ll do:

Escalation Ownership