Advance as a Senior Production Support Engineer, ensuring system performance and reliability. You will troubleshoot critical issues and provide exceptional support for production systems.
This role is pivotal for maintaining the stability of production environments, requiring strong background in .NET, ETL tools, and AWS cloud services. The ideal candidate will adeptly solve complex problems, work collaboratively with cross-functional teams, and embrace a commitment to delivering top-tier customer service through effective communication.
Key Responsibilities:
• Monitor and optimize assigned production systems
• Resolve application and pipeline issues efficiently
• Communicate with customers for prompt resolutions
• Suggest and implement system enhancements
• Keep detailed records of incidents and resolutions
Requirements:
• 4+ years of experience in .NET production support
• 2+ years familiarity with ETL tools
• 1+ year experience in AWS
• Proficient...