Elevate your career as a Network Operations Engineer, focusing on the production network's availability with a mix of data and voice technologies. This position blends technical proficiency with client-focused service delivery across a global platform.
In this role, you will work directly with vendors to ensure effective second-level support for network services. You'll engage in service restoration, conduct essential incident management, and lead conference calls during major outages. Your ability to employ monitoring tools will be paramount in keeping systems operational while mentoring junior engineers.
Key Responsibilities:
• Manage second-level incident management and service improvements
• Lead major incident conference calls effectively
• Implement network changes for LAN, WAN, and security
• Use production monitoring tools for system reliability
• Create and maintain support documentation
Requirements:
• 3 years experience with TCP/IP networking
• ...