Take charge of guest experiences as a Guest Services Manager in Prince George, BC. This full-time role focuses on operational leadership and customer satisfaction.
The ideal candidate has 2-3 years of guest service management experience. Responsibilities include developing and implementing operational policies, recruiting staff, and managing budgets. You'll address customer concerns and negotiate contracts, ensuring smooth daily operations while maintaining high service standards.
Key Responsibilities:
• Design and enforce daily operational protocols
• Recruit and oversee the hiring process for new staff
• Negotiate with clients and suppliers effectively
• Manage budgets, revenues, and overall financial performance
• Arrange and supervise maintenance activities consistently
Requirements:
• Must have a secondary school graduation certificate
• 2 to 3 years of management experience in guest services
• On-site work is mandatory, remote not allowed
• Mus...