16367BRDepartment Name:CLI MON Administration Location:Monona Clinic Job Description: Shift: M-F, between the hours of 7am - 5:30pm

If you’re energized by helping people feel supported from the moment they walk through the door, this role might be a great fit for you!

As an Experience Specialist, you’ll play a key role in creating a smooth, welcoming, and supportive environment for patients and visitors. This position provides front‑line assistance by greeting guests, guiding them to the appropriate departments, and helping with required paperwork to ensure an efficient visit.

Key Responsibilities & Skills:

Provide a professional, welcoming first point of contact for patients and visitors, offering information on services and procedures.


Keep patients and families informed about wait times, provider availability, and any delays.


Address general inquiries and concerns with empathy, escalating complex issues...