Permanent Full Time. As an Experience Research Analyst in the Research, Insights and Voice of the Customer team, you will contribute to the execution of research projects that inform strategic decisions across Canada Life. You’ll apply foundational skills in data handling, survey execution, and insight generation, while continuing to build expertise through hands‑on experience and mentorship. This role is suited to individuals with early‑career experience in research who are ready to deepen their capabilities in a collaborative, fast‑paced environment. This role is located in Toronto, Ontario and is hybrid 3 days a week in office.

The position will have a stronger focus on quantitative work, including data analysis, survey design, and performance measurement. You’ll support projects across Customer Experience (CX), Brand Experience (BX), and User Experience (UX) domains, with potential opportunities to engage in qualitative research depending on project needs.

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