Sterling Lexicon is a leading provider of global mobility services. We manage all facets of our clients' mobility programs, while focusing on providing flexible solutions for corporate and U.S. government organizations worldwide.

Job Title Expense Management Consultant

Reporting To Service Delivery Manager – Expense Management

Key Responsibilities

Client Service Delivery

To develop relationship with clients and assignees

To set up Client and Assignee files in system

To understand and administer clients’ policies

To manage Client EM and own mailboxes to the highest standard and respond to queries and requests within 24 hours

To resolve client, assignee and third party queries per agreed service level agreements

To ensure any issues are promptly escalated where appropriate and that corrective action is taken

To audit claims and invoices for accuracy and approve per client policy

To add...