Full-time

Role and Key Responsibilities

To handle inquiries, bookings, check-ins, check-outs, or other related matters regarding the University accommodation.

To handle and approve room changes according to a detailed review.

To ensure the accommodation and facilities are regularly cleaned and maintained.

To manage an active and collaborative relationship with all residents at all times.

To review and revise the accommodation terms and conditions regularly.

Perform regular or random spot checks to ensure the students have complied with the accommodation terms and conditions.

To resolve residents’ feedback regarding accommodation.

To plan for the room availability of the student accommodation according to the growth of the student population.

Manage homestay or out-of-campus accommodation issues (where necessary).

Arrange the assistant warden's working schedule.

Perform other related ...