Job Responsibilities

• Perform duties related to sector regulation work, including conducting due diligence checks.
• Process and review applications and submissions by charities.
• Answer calls and attend to email enquiries from charities.
• Provide technical assistance to charities facing issues with applications and submissions in the Charity Portal.
• Handle other duties and assignments as required.

Job Requirements

• Diploma in any disciplines.
• Good written and oral communication skills.
• Good interpersonal and customer service skills.
• Able to work independently, exercise initiative, pay attention to details, and work well in a team.
• Basic knowledge of legal and accounting principles will be an advantage.
• Experience in customer support and familiarity with MS CRM Dynamics 365 will be an advantage.

Duration/Working hours:

3...