Wateen is Pakistan’s leading information and communications technology company with a diverse portfolio of customers across industries. A pioneer in the telecommunications industry, Wateen is proud to have laid the foundation of Pakistan’s internet connectivity with the fastest-growing fiber-optic network.
Wateen is credited with transforming the landscape of communications technology in Pakistan through our efforts to revolutionize businesses with cutting‑edge technology. With the country’s largest team of highly experienced certified resources, our subject matter experts ensure end‑to‑end support uniquely optimized for businesses and enterprises across various verticals.
Position Summary
The resource is accountable for overseeing projects and operational activities within their jurisdiction. They will support Field Teams in deployments, complaint handling, follow-ups, and timely closures to ensure adherence to KPIs/SLAs.
Key Responsibilities
Assign complaints to F...