Build and maintain strong working relationships with international student accommodation property managers and internal stakeholders, including Key Account Management (KAM) and Business Development teams.
Manage end-to-end reconciliation and invoicing processes with accommodation partners to ensure accurate revenue realization.
Own and drive monthly collection targets by ensuring timely follow-up and closure of outstanding payments.
Investigate, manage, and resolve discrepancies and disputes related to bookings, invoicing, commissions, and payment collections.
Analyze reconciliation and collections data to identify trends, exceptions, and opportunities for operational improvement.
Collaborate with cross-functional teams to streamline workflows and improve the efficiency and accuracy of revenue operations processes.
Communicate effectively with accommodation partners across the USA, UK, Australia, and ...