About the job Executive, Operations & Customer Service
Operations
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
Over‑ride transactions as per Bank defined transaction limits;
Read, understand and comply with Banks internal SOPs as applicable;
Be on stand‑by during weekend for SST activities, as and when applicable;
Perform Relief CSOM/2nd Liner functions as and when applicable;
Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
Comply with staff rotation guidelines through inter‑branch/region transfer as part of operational risk mitigation;