Job Description

AI Support Engineer
Responsibilities:
• Design, implement, and maintain the Document Management System to ensure efficient document storage, retrieval, and security.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective DMS solutions.
• Configure, customize, and troubleshoot the DMS to meet specific workflow and user needs.
• Implement data security measures and ensure compliance with relevant regulations, including data encryption and access controls.
• Perform system upgrades, patches, and migrations as needed, while minimizing disruption to users.
• Provide user training and support, addressing DMS-related issues and ensuring smooth system adoption.
• Proactively monitor system performance, troubleshoot technical problems, and optimize system efficiency.
• Stay updated on industry best p...