Flexible Work, Better Balance
PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability
Manage troubleshooting and configuration activities for South Carrier and Corporate customers, including bandwidth adjustments, new deployments (PIB, L2-MPLS/DPLC, L3 MPLS, SIP), terminations, and BGP configurations. Ensure timely closure of IMs, RFIDs, and SDIDs through the SM Portal, manage International IPT client configurations including BGP establishment, and coordinate with field teams for resolution of customer-related issues.