Position Overview
Job Description of Executive Housekeeper Overall upkeep of the Hotel in respect of cleanliness, maintenance, comforts and appears of the guestrooms and all public areas to the standards set by the Management. Direct and co-ordinate the activities of housekeeping and laundry and ensure overall smooth operations in rooms, public areas, linen, laundry and dry cleaning sections in the Hotel. Maintain the highest standards of cleanliness, presentation and efficiency while achieving guest satisfaction. Assign duties and shifts to staff and supervise their works to ensure compliance with the policies and procedures established by the hotel. Maintain constant checks of service standards to assure continuing expected standards of the Hotel's service and quality. Confer and co-operate with other Department Heads to ensure co-ordination of activities, especially with the Rooms Division Manager, Director of Food & Beverage and Director of Engineering. Understand the occupancies and related volumes...