**Planning and Organising**

+ Plan manpower needs for efficient labor use, considering business and seasonal trends.
+ Prepare yearly housekeeping and laundry budgets, ensuring accountability for revenue objectives.
+ Recommend maintenance of furnishings and facilities to the General Manager, ensuring cleanliness and good repair.
+ Collaborate with the executive team to meet guest needs.

**Operations**

+ Oversee housekeeping, laundry, and gardening services, setting and communicating standards through training.
+ Ensure cleanliness in all areas and adherence to health and safety requirements.
+ Maintain up-to-date departmental SOPs/LSOPs.
+ Support staff for Task Force Missions and ensure floral decorations meet standards.

**Departmental Leadership**

+ Align housekeeping team with hotel strategy, liaising with HR for recruitment and training.
+ Control payroll and expenses, manage supplier relationships, and maintain inv...