**Description**

SAIC is seeking an Executive/VIP Desktop Support Technician to provide top-tier technical support to Political Appointees, Senior Executives, and Administrative Assistants. This high-visibility role involves diagnosing, resolving, and supporting a wide range of technical issues across PCs, laptops, Mac devices, mobile devices, and both software and hardware solutions in a fast-paced environment. Exceptional customer service and organizational skills are key to success in this role.

Position located in Washington, DC, at the Department of Transportation Headquarters.

**Shift:** 10 AM to 7 PM with flexibility to fulfill on-call rotations for nights, weekends, and holidays.

+ Responsibilities/Day-to-Day Activities.
+ Provide high-quality technical support for VIP and executive users.
+ Diagnose and resolve hardware, software, and peripheral issues.
+ Perform daily management of technical issues in both in-person and remote capa...