Position Overview
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Role Purpose/Business Unit:
The core purpose of the Head of Billing Service Delivery Division role is:
To provide strategic and tactical leadership in the billing capability space as well as operational oversight and leadership of all billing-related functions, including subscriber and enterprise billing, wholesale, revenue assurance activities, and ERP systems and customer and business partner service delivery. This role is pivotal in ensuring accurate revenue reporting and safeguarding customer billing integrity across ERP, CRM and billing systems as well as being responsible for the critical billing presentment capability, which shapes the Customer Experience. ERP capability is key to managing the health and integrity of business partner relationships which form an important...