Position Overview
Executive-Handover Functional Accountabilities - Contact the clients and try to take appointments to hand over their units.
- Handle all complaints and client queries receives through walk in fax, letters and e-mails and resolves their issues within specified timelines
- Liaise as client interface and main contact point throughout the physical property handover to deliver a positive client experience.
- Help the client through the property handover process once the handover legal and financial formalities are completed.
- Manage appointments with the clients for viewing/snagging and assist with any DLP warranty service request or issues.
- Follow‑up with the QA team for the snag rectification and update the client and system.
- Coordinate with other departments to ensure client requirements are met and company obligations are delivered.
- Create the documents, invoices and all the paperwork regarding the han...