Position Overview
Job Description
You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.
Responsibilities
You will:
Assist to review standards according to operating procedures and provide support in preparing operational reports to the ManagementPromote teamwork and quality service within the team and coordination with the other departmentsAssist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the groundAssist residents with check-in and check-out proceduresEnsure all residents are attended to at the Front DeskIssue apartment access...