CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real‑estate investment management and real‑estate development, and spans across more than 260 cities in over 40 countries.

The Executive, Guest Service supports the day‑to‑day guest service operations at residences and helps to create a pleasant atmosphere to ensure residents' satisfaction. He/she is involved in daily administrative and operational activities at the front desk, such as assisting residents with check‑in and check‑out procedures, responding to residents’ queries and providing recommendations on nearby amenities/places of interest. He/she is also required to perform simple bookkeeping functions, report preparation and escalates feedback and complaints to his/her superiors when required.

To uphold service excellence, he monitors service responses, provides information and recommendati...