Position Overview
ATI is looking for Sr Executive Escalations Specialist for our remote client.
Job Summary
The Sr. Executive Escalations Specialist reports to the Manager, Executive Escalations and serves as a senior individual contributor responsible for the end-to-end resolution of our most complex, sensitive, and high-risk medical and dental escalations.
This role functions as an expert-level investigator and trusted escalation owner, handling cases that carry heightened regulatory, reputational, financial, and/or executive visibility, including OPM grievances and leadership-referred matters. The Sr. Executive Escalations Specialist operates with substantial independence, applying advanced judgment, investigative rigor, and executive-level communication skills while representing us with professionalism and discretion.
This position is a part of the broader Product Intelligence & Strategy team. In addition to supporting the Manager, Executive Escal...