Position Overview
Select how often (in days) to receive an alert:
Title: Executive eCommerce Operations Excellence
Location: Petaling Jaya, MY
Global Business Unit: OTH
Job Function: Information Technology
Requisition Number:
Job Summary
Support day‑to‑day e‑commerce operations across channels and platforms such as Shopee, Lazada, TikTok Shop, and/or brand.com
Job Responsibilities
- Support day‑to‑day e‑commerce operations
- Assist in maintaining accurate product listings, pricing updates, promotions, and stock availability
- Monitor and process orders, deliveries, cancellations, refunds, and returns
- Coordinate with warehouse, logistics partners, customer service teams, and platform representatives
- Support execution of campaigns and major sales events (e.g. campaign days, Payday Sales)
- Track basic operational KPIs including order fulfilment rate, cancellation rate, and ...