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⏰ Full-time

Executive Director, Area Product Owner Authentication Credentials

JPMorgan Chase
Location 📍 Wilmington, United States
Posted 📅 June 03, 2026
Work Type ⏰ Full-time

Position Overview

Join a team that protects millions of customers with a seamless experience.
As the Area Product Owner for Credentials in the Trust and Security Portfolio, you lead the strategy and delivery of device-based, knowledge-based, and FIDO credentials that make authentication simple, consistent, and secure across channels. You partner with engineering and design to shape reusable services and signals that reduce onboarding friction for product teams and improve customer experiences. You collaborate with vendors and internal partners to manage roadmaps, contracts, and performance, ensuring solutions scale reliably and responsibly. You champion customer trust, setting clear outcomes and using data to guide continuous improvement.

**Job Responsibilities**

+ Manage the Credentials team, and 3 scrum teams responsible for maintenance and expansion of existing identification credentials and design and delivery of new tools.
+ Develop a plan to deliver new and enhanced crede...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Wilmington, United States