⏰ Full time

Executive, Concierge

🏢

Manulife

                    Location
                    📍 Singapore, Singapore
                

                    Posted
                    📅 June 05, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

                    The incumbent will be responsible for the case management of pre/post sale service transactions. Supports Operations to ensure a smooth, timely, and positive service experience for the Financial representatives and clients for new submissions and existing policies
Position Responsibilities: 
 
1. End-to-End Case Management 
The Case Manager is responsible for overseeing the end-to-end service aspects throughout the case lifecycle (pre- and post-sale)
 
Pre-sale:
The Case Manager will mainly liaise with the Financial Representatives, Business Development Managers, New Business & Underwriting and Legal & Compliance teams to assist with understanding and gathering of required financial and medical documents, underwriting requirements and other necessary documents, especially critical for policy issuance. Responsible for ongoing and proactive status updates.
 
For HNW Business:
Regular case discussi...
                

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Job Details

⏰

Employment Type

Full time

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