Position Overview
Responsible for supervising operational aspects of the medical centre within a specified practice to achieve excellent customer service, quality, cost, and delivery performance in line with company strategy, goals and values.
Responsibilities - Implement and Improve Quality SOP’s and work closely with Quality Manager.
- Coordinate Insurance process at clinic level.
- Supervise daily accounts.
- Coordinate with store; and raw materials purchase, movement and usage.
- Supervise house-keeping & waste disposal.
- Coordinate routine checks: in treatment rooms, procedure rooms to ensure best quality and on injections, vaccines and lab reagents expiry dates.
- Keep a tab on MOH requirements at clinic, doctors and staff and ensure compliance.
- Manage and maintain patient contact details and other internal documents.
- Coordinate with Lab and Radiology departments and ensure accurate reports.
- Coord...