Job Description – Learning Support Associate
Role Purpose
To support the execution of core L&D programs through coordination, logistics, and stakeholder follow-ups, and gradually build capability to independently deliver onboarding and early-stage learning programs.
Key Responsibilities
Support end-to-end coordination of L&D programs
Manage logistics: calendar invites, session scheduling, room/Teams setup
Track participant attendance, nominations, and completion
Follow up on pre-work, post-work completion, and leader/manager sign-offs
Maintain trackers, shared folders, and program documentation
Support facilitators during sessions (note-taking, logistics, material sharing)
Send program communications and reminders to stakeholders
Independently deliver onboarding sessions
Facilitate onboarding modules with guidance
Drive learner engagement through discussions, activities, and follow-ups
Collect feedback (VOC) and share insights for program impro...