Step into the role of Store Manager at DAVIDsTEA and lead a dedicated team in a fun and friendly environment! This position celebrates your passion for customer service and tea education.
As the Store Manager, you will be responsible for every aspect of store operations, from achieving sales goals to fostering a positive team culture. With your 3-5 years of experience in retail or customer service, you will enhance customer interactions and ensure your team's success through exceptional education and support.
Key Responsibilities:
• Ensure outstanding customer service at DAVIDsTEA
• Empower customers with knowledge about tea
• Provide coaching and feedback to team members
• Achieve profitability by managing costs
• Oversee operations and meet weekly deadlines
Requirements:
• 3-5 years experience leading in retail settings
• Demonstrated retail operations management
• Excellent communication and coaching abilities
• Familiarity with Microsoft Office