Position Overview
Summary
ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Guest Relations Staff at the Adventist Health Arena. Responsible for greeting and seating guests, verify tickets, and assist the public by providing general information. Directing groups of people in genuinely, friendly and professional manner by performing the following duties:
Essential Duties and Responsibilities
+ Verifies ticket location, event dates and times.
+ Seats guests in proper location.
+ Resolve any seating problems.
+ Provides emergency/accident assistance, when needed.
+ Provides primary face-to-face contact with guests.
+ Help to resolve ticketing or seating problems or complaints that occur.
+ Act as an Usher, Tour Guide, Ticket Taker, Concierge, or in any other related area when assigned.
+ Maintains a professional image and generate positive publi...