Position Overview
Job Title: Event Management Practice Area Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
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deployment, and operations of IT Infrastructure Event Management processes while assisting in IT Infrastructure governance and operations. The analyst will work with key stakeholders to ensure proper implementation of event management processes, analyze event trends to identify improvement opportunities, and help maintain operational excellence through continuous service improvement practices.
Position Responsibilities:
Contributes to the planning, design, and implementation of ITIL ITSM Event processes
Participates in the deployment and transformation of IT infrastructure processes and procedures
Provides analysis and support for on-going service d...