Automobile Technician
About the Company:
Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Responsibilities:
- Customer Handling
- Warmly welcome and assist customers with service requests
- Gather and update customer feedback in the system
- Communicate effectively with customers regarding repair updates
- Diagnosis
- Analyze and diagnose scooters to determine necessary repairs
- Document diagnosis reports in the Workshop Management System (Getafix)
- Perform necessary repairs and conduct final inspections based on customer requirements