The EUT Desktop Engineer will be responsible for providing advanced technical support and maintenance for end-user computing environments.
This role involves troubleshooting hardware and software issues, managing desktop and mobile devices, and ensuring optimal performance and security of the end-user computing infrastructure.
**Key Responsibilities**:
- Provide Level 3 desktop support to end-users, resolving complex technical issues related to hardware, software, and network connectivity.
- Manage and deploy desktop images, configurations, and device lifecycle processes.
- Administer and support Microsoft Windows operating systems, including Windows *****.
- Utilize tools such as Microsoft Intune for device management and deployment.
- Troubleshoot and support mobile devices running iOS and Android.
- Manage Active Directory, Azure AD, and Microsoft 365 environments.
- Implement and maintain endpoint security measures to protect against threats.<...