SUMMARY:
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POSITION INFO:
Assess, determine and validate the scope of repairs, services and maintenance to provide accurate cost estimates Inspect trailers for structural, mechanical, electrical and air system damages to determine repair/replacement costs. Prepare and deliver detailed repair quotations within 24 hours. Manage and respond to customer enquiries, service calls and urgent request 24/7. Work closely with engineering and production teams to ensure efficient service delivery. Oversee quality control checks before final trailer release and attend customer inspections. Maintain customer relationship, address concerns proactively and support business growth. Ensure confidentiality of all pricing, intellectual property and client information. Grade 12 Strong analytical and problem-solving skills Excellent customer service and communication abilities Ability to work in a fast-paced, deadline driven environment Proactive mindset with a focu...