Support the End-user Account Operations Management (AOM) team in coordinating operational deliverables across the customer operations lifecycle, ensuring satisfaction and operational excellence. This internship offers exposure to global account governance, order management, and cross-functional collaboration in a dynamic and customer-centric environment, serving as the point of contact for escalations and problem solving and acting as a trusted advisor for the sales team
**_ Responsibilities: _**
- Support the execution and monitoring of operational processes across customer accounts (e.g., onboarding, contract management, issue resolution).
- Collaborate with cross-functional teams (Sales, Finance, Customer Support, Delivery) to ensure a seamless customer experience.
- Assist in updating and maintaining account records and operational documentation in relevant systems and tools (e.g., CRM, ERP).
- Participate in data analysis and KPI tracking for account health, operati...