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Escalations Leader - Customer Resolution & Process Improvement

Hammerjack Pty Ltd
Location 📍 taguig, Philippines
Posted 📅 May 27, 2026
Work Type ⏰ Full-time

Position Overview

Hammerjack Pty Ltd is seeking an Escalations Manager in Taguig City to handle customer complaints and enhance service standards. The ideal candidate will have over 4 years of experience in handling disputes and a strong leadership background.

This role emphasizes maintaining positive client relationships while managing complex issues alongside various internal departments. A Bachelor's Degree and FINRA supervisory license are required.

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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
taguig, Philippines