Flexible Work, Better Balance
Cross Border Talents is searching for an Escalated Hardware Support Specialist for our client in Lisbon, Portugal.
Reporting to the Office Escalated Support Team leader, the Escalated Support Specialist will provide support to Finnish speaking customers, field engineers and business partners engineers for escalated issues.
There is a strong focus on solving issues in a timely and efficient manner, resulting in first call resolution and a high level of customer satisfaction.
As an Escalated Hardware Support Specialist, you will: