Description


Key Responsibilities

Salesforce Administration & Support

• Assist with day-to-day Salesforce administration, including user setup, profiles, roles, permission sets, and case management

• Maintain data integrity through data imports, deduplication processes, and validation rules

• Support the creation and maintenance of reports and dashboards for program, finance, and leadership teams

• Troubleshoot user issues and provide timely and effective resolution

• Support end-user training and adoption of Salesforce best practices

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Automation & Development

• Build and maintain automation using Salesforce Flow (record-triggered, scheduled, and screen flows)

• Assist in the development and maintenance of Apex (triggers, classes, and asynchronous processes)

• Support Lightning Web Component (LWC) development for internal tools and us...