Description
We are looking for an experienced ERP/CRM Consultant to provide hands-on application support and user assistance for a manufacturing-focused technology environment in Mayville, Wisconsin. This Long-term Contract position is well suited for someone who can work independently, manage day-to-day system issues, and help maintain stable operations across ERP, CRM, and ticketing platforms. The ideal candidate brings strong Epicor 10 knowledge, a practical approach to troubleshooting, and the flexibility to support a dynamic, multi-system landscape.




Responsibilities:

• Deliver front-line support for business users, with a primary focus on resolving Epicor-related questions, incidents, and functional issues.

• Manage user provisioning activities, including account setup, access updates, and permission-related support across key business systems.

• Track, prioritize, and close support requests through Jira while coordinating ...