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⏰ Full time

ER Service Delivery Advisor, Senior Associate

PwC
Location 📍 Birmingham, United Kingdom
Posted 📅 June 09, 2026
Work Type ⏰ Full time

Position Overview

the role

requires building strong stakeholder relationships with People Consultants and wider People Lifecycle teams.

The advisor applies sound knowledge of employee relations policies to deliver pragmatic, commercially focused guidance that enables effective issue resolution. Experience of case management systems is beneficial, alongside a willingness to develop technical skills to support accurate recording and tracking of cases.

What your days will look like:

  • Leading end-to-end disciplinary and investigation processes, including interviews, evidence review and report writing across conduct, performance and risk matters
  • Providing expert employee relations advice across conduct, performance, health and wellbeing, including handling informal queries and policy guidance
  • Managing health and wellbeing cases, including occupational health referrals, income protection and performance support (e.g. PIPs and appeals)
  • Producing...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Birmingham, United Kingdom