Position Overview
This role focuses on handling Employment Practices Liability (EPL) claims, primarily at the EEOC charge level. You will be responsible for managing a steady volume of incoming claims, assigning legal counsel, and driving files through resolution.
This is a fast-paced role requiring strong organization, legal understanding, and the ability to manage multiple claims simultaneously.
Key Responsibilities

+ Manage a caseload of EPL claims from intake to closure

+ Acknowledge new claims, assign defense counsel, and monitor progress

+ Handle approximately 2–3 new claims per day and manage ongoing inventory

+ Review and interpret policy coverage and establish appropriate reserves

+ Conduct investigations by gathering documentation, statements, and relevant facts

+ Collaborate with attorneys, brokers, and internal partners to develop resolution strategies

+ Negotiate settlements and respond to claim demand...