We are so glad you are interested in joining Sutter Health!

**Organization:**

SHSO-Sutter Health System Office-Valley

**Position Overview:**

Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.

*Resolute HB/PB Claims and Remittance experience.

**Job Description** :

**EDUCATION:**

_Equivalent experience will be accepted in lieu of the required degree or_ _diploma._

+ Bachelor's degree in Computer Science, Information Technology, or related field

**CERTIFICATION & LICENSURE**

+ Epic certification in Resolute Hospital (HB) and Professional Billing (PB) upon hire

**TYPICAL EXPERIENCE:**

+ 3 years recent relevant experience

**SKILLS AND KNOWLEDGE:**

+ Is a proven ...