Summary



Executes EHR (Epic) specific education, support, and user analysis to Parkview Health and Connect Clients in various healthcare settings, ensuring consistent documentation standards, while acting as a liaison on behalf of provider/clinical EHR users. Methods of education include, but are not limited to, educator-led classroom courses, webinars, online courses, and one-on-one education sessions. Performs Instructional Design duties by evaluating, adapting, and developing instruction based on learner needs. Provides hospital and physician-based practice support. Exhibits a learning approach in achieving knowledge proficiency in Epic from a functional perspective, while implementing ongoing tactics for knowledge sustainment. Works directly with Epic Instructional Designers to coordinate education needs, feedback, and facilitate education to end users. Responsible to work with providers, clinical, and other staff to help navigate and optimize usage of the EHR and...