Position Overview
Job Description
We are seeking an experienced EpicCare Ambulatory Analyst to support a maternity leave backfill and assist with ongoing build, support, and optimization efforts within the Ambulatory application. This individual will play a key role in enhancing workflows, resolving tickets, and partnering closely with end users to improve system performance and usability.
The ideal candidate brings strong build experience, deep knowledge of Epic SmartTools and reporting, and excellent customer-facing communication skills.
Key Responsibilities
Provide day-to-day application support for EpicCare Ambulatory, including issue resolution and escalation management
Lead and execute system build and configuration, including enhancements and optimization initiatives
Design, build, and maintain SmartTools (SmartSets, SmartPhrases, SmartTexts) and rule logic to support clinical workflows
Develop and support reporting solutions, including use of Workbench reporting ...