Launch your career as an Entry-Level Operational Technology Engineer at Marinus Services ULC in Halifax, Nova Scotia. Focus on user support and operational excellence in this full-time role.
This position as a Level 1 Technician involves addressing initial calls, solving common IT problems, and providing user training on software and hardware setups. You will play an essential role in ensuring business continuity by troubleshooting and escalating more complex issues as necessary.
Key Responsibilities:
• Manage initial support calls from users effectively
• Provide basic troubleshooting and user training
• Monitor IT systems for potential issues and compliance
• Collaborate effectively with technical and development teams
• Create standard operating procedures for consistent practices
Requirements:
• 1-2 years of relevant technical support experience
• Bachelor's degree in related field required
• Familiarity with Python and SQL beneficial
• Patient a...