Flexible Work, Better Balance
The analyst will have a passion for problem solving, comfort with ambiguity and the ability to think conceptually, analytically and creatively. This position is a permanent remote home-based worker. Your home office does not need to be near an Optimere office, but it does need to be in the United States. This position is eligible for a monthly connectivity reimbursement to offset the costs of internet and phone expenses.
Key Responsibilities:
Collaborate with business users and analyze the data and report on all Roadside areas, including but not limited to contact center performance, digital self service, partner reporting, marketing channel effectiveness, customer experience, and Claims/Billing
Collect, analyze, and evaluate data to break down strategic problems, track project performance and important developments; Synthesize raw data in...